Bravo to American Airways for giving the shock maximize for your staff members. Instead of cowering for the disgruntled passenger on todays La Guardia flight. Just because some attendents ended up cheerful and wished him an extremely Merry Christmas. Definitely ?? It’s about time we took back our greatest needs and grumpy individuals just keep off the planes and hold their viewpoints to themselves.
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about wherever I place my bag during the overhead. It had been an uncomfortable instant for me and I frankly did under no circumstances value this flight attendant’s extremely loud and arrogant attitude.
I used to be attempting to acquire ticket for 15 year outdated son and couldn’t use Web-site for he was viewed as small. I termed purchaser service and he or she assisted me with airline order. I particularly asked if I necessary to terminate if I could inside of 24hours. This attendant explained Of course. I found out four hours afterwards The main reason son would wish to fly was cancelled. I known as back to cancel the flight the attendant instructed me I couldn’t cancel flight and it had been a nonrefundable ticket. I explained to her circumstance as stated over she said she couldn’t do anything. I asked for just a supervisor, I received one particular and described the specific situation, she said I couldn’t cancel it and have my money back she was extremely impolite and hung up on me. I identified as back again to request for one more supervisor and as I used to be talking to this supervisor she informed me that the last supervisor mentioned in her history I refused voucher. What at any time a voucher was I was not even certain. Then second supervisor told me what she believed. Hence the flight wasn’t cancelled due to the fact she stated to wait a few times right before I make my ultimate decision and she or he would wave shifting cost to take action And that i shouldn’t have any issues.
One thing I couldn’t fully grasp is how your letter indicated that quantities for quick use could be honored if the receipts ended up crystal clear and legible. How could my $forty six taxi ride through the Embassy Suites to Wal-Mart not be legible? I only gained adequate to cover my toiletries at Wal-Mart.
i acquired a ticket #TMRYPL on jan 1 2016 departing bflo ny to melbourne, fla, i was unable to utilize the ticket and had dr. Observe to confirm when calling a person of your agents i was advised while the credit is fo r130.
I flew to Ireland on nine/fifteen/fifteen and returned on 9/twenty five/fifteen. This was my 1st Intercontinental flight and my to start with time to fly in many years. The personnel were being great plus the foodstuff was fantastic. Convenience on the way about was Okay as I had an aisle seat but was in the middle of 5 seats about the return flight and the person’s chair in front of me was many of the way back (appeared a little even further back than some) and I had been unable to observe movies as it absolutely was as well close and could rarely set my tray right down to try to eat. When returning, I kept looking ahead to my bag and it just wasn’t there so went on the counter and ask.
I am aware we must be additional very careful when positioned our tickets on the internet around the eleventh. I don’t know why, we made just a massive oversight with traveling day.
I are attempting to receive a reaction from another person in client service, Marjorie Nir, I used to be awarded two X $two hundred voucher nevertheless the “click here †button only can take me again into the AA Site.
In spite of what occurred on this event, we hope you are going to go on to select American Airlines in your travel wants. We are going to work hard to make certain that you receive the service you count on and are entitled to.
I'd haven't thought I might have stolen objects from our luggage. At this minute I'm really upset as to how your staff members in the airport in Cancun went by my baggage and stole two charge cards and applied them. I'm having to wait to work with our accounts due to this for more then every week. I also been given a call yesterday from my city library relating to a one that termed them to inquire me if I'd shed merchandise.
Report locator AQRPGM my encounter Using the ticket agent on the Miami Worldwide Airport was terrible. Arrived two hours prior to my flight given that the flight was boarding I'd my boarding go I need to Acquire headset came back again and the ticket agent mentioned I didn’t Have got a boarding pass.
Had good shopper service sine 1/seventeen. Been pulled from the FRA flight and stayed for two times in Philly. Right now one/19 I will resume my flight to FRA with read this post here around par documentation. To my shock the ticket agent within the check in counter have been Unquestionably rude, not helpful and predicted me to hunt down my baggage which was checked in on the 17th Which I had been struggling to retrieve when I was pulled off the flight on Sunday.
Report LOCATOR PKWHHY AMERICAN EAGLE Our granddaughter graduated from New Mexico Condition on Could 14th. Our strategy was to fly another early morning to Phoenix on Flight 5635 We arrived at the airport at four:thirty am on Could 15th and our flight AT 6:fifteen AM was cancelled as a consequence of lack of communications to the pilot to direct his flight. Sadly, there were no other flights to Phoenix that working day. So we were given an right away remain in El Paso. We experienced currently turned inside our rental automobile So we had been stranded in the lodge to the day!!. The travel agent rescheduled our flight for the following day May perhaps sixteenth. We were being checking out our tickets afterwards during the working day and recognized anything was Incorrect with our tickets so we went again into the airport and talked on the agent and we only had a flight to PHOENIX. No flight were scheduled to Puerto Vallarta on that day!!! If we had not checked While using the agent we might have been layed more than in Phoenix for an additional working day. We experienced also upgraded our seats so we missing around $two hundred in fees.
I am able to’t claim that Significantly for your airport personnel in Denver.My AA flight was delayed leaving Ohare and by the point I received to Denver, the Frontier aircraft to which I had been booked by Orbitz experienced left and I skipped my flight.